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HELP
Can't find your answer? Write to us at admin@good-digital.org
What payment methods do you accept?
We accept PayPal and cryptocurrencies (Bitcoin, Ethereum, USDT). All prices are in USD.
Is it safe to buy here?
Yes. PayPal payments are protected by their dispute system. For crypto, payments are verified on the blockchain before activating your order. We do not store credit card data.
How long does a cryptocurrency payment take to process?
Approximately 20–60 minutes, depending on the network and required confirmations. You will receive an automatic email when the payment is verified.
Can I use multiple payment methods for one order?
No, each order must be paid with a single payment method.
How do I receive my product after purchasing?
You will receive an email with a download link. You can also access your orders at /orders using your email.
How long is the download link valid?
Download links are valid for 7 days from purchase and have a limit of 5 downloads per product.
My link expired, what do I do?
Email us at arriaza43@gmail.com with your order number and we will send you a new link at no charge.
Is the downloaded file compatible with my operating system?
It depends on the product. Check the product description for included formats (PDF, ZIP, PSD, etc.). Most are compatible with Windows and Mac.
Can I use the products in client projects?
Yes. The license includes personal and commercial use in your own projects, including work for clients.
Can I resell the products?
No. Reselling, redistributing, or sharing the products as delivered is prohibited. The license is for use in your own projects.
How many times can I use a product?
Unlimited times in your own projects. The restriction is on redistribution, not on use.
How can I contact support?
Through the contact form at /contact or directly at arriaza43@gmail.com. We respond within 24–48 business hours.
Do you offer refunds?
Yes, in specific cases: damaged file, product significantly different from description, or technical error. See our full refund policy for details.
Do you offer technical support for the products?
We offer basic support for download or access issues. For advanced usage support, check the documentation included with each product.